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Privacy Policy

WatchO operates a comprehensive policy for privacy and security. We aim to store the minimal amount of information possible to allow you to make purchases. 

PERSONAL INFORMATION

We do not disclose, rent or lease any information submitted to us to 3rd parties for marketing purposes, except as stated in this policy. We do not use any of your data for any reason, except as stated in this policy, but to successfully ship your order to you. You have the option to sign up for an account in the checkout process. This means that your user data is stored on our servers. 

We store your name, address and telephone number if you register for an account with us.  This is optional, but enables you to place further orders without having to enter your details again. Your details are also stored in relation to unregistered orders.

We do not store your credit card information.  It is processed over a secure encryption system which goes through the payment provider.  We do not handle or store this data, therefore it cannot be 'hacked' from our servers. Our staff do not have visibility of credit card numbers.

You can optionally supply us with a telephone number when ordering.  This is only used to contact you regarding the order.

If you wish, you can contact us to have your profile deleted.

We do not send marketing emails to random personal email address (spam), however from time to time we may send newsletters and special offers to email addresses used during order or registration. All of which include a facility for you to unsubscribe from such service by clicking on the link at the bottom of every newsletter sent. You can unsubscribe from our newsletter using this process anytime. 

During the checkout process we may temporarily store your email address. We may send you follow up email(s) if you do not complete the checkout process to remind you of the items in your cart for future reference and allow you to complete the purchase more easily, in case there was an error during checkout.

All of our data collection and storage conforms to the requirements of the Data Protection Act, 1998. 

COOKIES

Cookies are small text files which are stored on your computer by your browser when you visit web pages. We use cookies to allow us to store tracking information to make your user experience better. Cookie storage reasons include: Items in your shopping basket, usage statistics, and your favourite products. This information is not shared, and expires after a reasonable period of time. 

We collect and store data in cookies which is sent securely to remarketing companies, whose algorithms may determine if you will see advertising related to your browsing on other websites. You are able to opt out of these adverts at any time (more information below).

Cookies are necessary to purchase items at WatchO. They are used to identify items in your shopping bag, shortlist, and also your browsing history so we can make better recommendations. The cookies themselves do not store any personal identifiable information. Instead, they store a 'key' on your computer which then identifies information stored temporarily on our own server. You can disable cookies in your browser to prevent this, however you will not be able to use the primary functionality of this website. You can disable cookies in your browser's settings.

REVIEWS

When placing an order, your email address will sent to a 3rd party feedback company, usually Feefo or TrustPilot. They may follow up your order with one email asking to give your feedback about your purchasing experience. They won't spam you and won't pass your details onto any other party.

GOOGLE ANALYTICS

The website has Google Analytics to track visitor numbers and behaviour. This service is to help us continually improve our service and does not track any personally identifiable information. If you wish to opt out of this, you should disable cookies in your browser. 

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