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We are an award-winning independent family jewellers, with stores in Milton Keynes and Richmond Upon Thames. With over 40 years of experience, we have built a reputation as trusted experts offering a friendly service. Our journey has been shaped by innovation, creativity, and a relentless commitment to excellence. From crafting seamless experiences for our guests to fostering a strong, customer-first team, we pour heart and soul into everything we do.
We warmly welcome you to a place where friendliness, expertise and deep passion come together.
Our Promise:
Delivering happiness through personal attention.
Just as every fingerprint is unique, so is every customer we serve. We value every customer’s unique needs and are known for our personalised service. We go the extra mile to ensure every customer feels valued, offering a warm and welcoming service and expert care.
True luxury isn’t about what you wear, it’s about how it makes you feel.
Our Values:
- Customer-Centricity: We put the customer first, tailoring our services to meet each individual’s unique needs and ensuring a personal connection.
- Expertise and Craftsmanship: With over 40 years of experience, we combine tradition and knowledge to offer unparalleled services.
- Social Impact: Through our ‘Brighter Tomorrow Initiative,’ we plant trees, donate meals, and support education for children in need.
- Sustainability: We aim to create a greener future by committing to sustainable business practices and environmental care.
- Integrity and Trust: Our family business thrives on trust, honesty, and ethical conduct with customers and partners alike.
Social Impact
Beyond business, we are committed to making a positive impact on society. Our initiative, "Brighter Tomorrow", is a campaign dedicated to addressing two pressing issues in our society - climate change and child hunger. Our goal is to (1) create a greener and more sustainable future by planting trees and (2) making sure that every child has access to a healthy meal. We are privileged to be in a position to contribute, and it is our duty to support them now and give them hope and resources for the future. Having a school kit, for example, could be life-changing for their future.
Our aim is to make a positive impact on society and align our business as a net contributor to the society. By contributing to these causes, we hope to create a better world for future generations and leave a lasting legacy. We share this mission to inspire others to do the same.
One Watch | One Tree | One Meal
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17,400 +
Trees planted so far. Target: 25,000 by 2025.
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750
Meals Served. Target: 1,000 Meals by 2025.
Professional Memberships
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MEMBER OF "THE COMPANY OF MASTER JEWELLERS"
We are proud to be a member of "The Company of Master Jewellers" established in 1985.
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MEMBER OF "NATIONAL ASSOCIATION OF JEWELLERS"
We are proud to be members of the "National Association of Jewellers". The grant of arms gives customers peace of mind that they are dealing with a jewellery business they can trust.
Meet The Team
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We are more than just a team, we are a family. We are all passionate to look after every visitor and customer. We are friendly, innovative and technically driven. We are blessed with passionate, enthusiastic and dedicated colleagues. Have a look below to meet the team behind the scenes that keep WATCHO ticking.
