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Awards

Your Support Continues to Inspire Us in 2026

We’re incredibly grateful to share that we have once again been recognised in 2026. From customer service and teamwork to community engagement, partnerships and innovation, these nominations reflect the areas that matter most to us. Most importantly, they wouldn’t be possible without your continued support. Thank you for being part of our journey.

 

Awards

In 2025, our team was honored with nominations for 11 awards, and we owe it all to you. These nominations, covering a wide range of achievements - from our excellent customer service to our efforts in giving back to the community - are a direct result of your incredible support.

Thank you for being a part of our journey and helping us make a positive impact. We're truly grateful to have you as a customer.

 

2026 Recognition

For Our Commitment to Customer Service:
  • Customer Service Excellence – Winner, Retail Jeweller Inspiring Independents
  • Retail Team of the Year (UK Jewellery Awards)
  • Team of the Year (NAJ Awards)
  • Customer Champion of the Year (NAJ Awards)
  • Customer Experience Excellence (CMJ Awards)
For Our Commitment to the Team:
  • Rising Star – CMJ Awards
  • Employer of the Year – UK Jewellery Awards
For Our Efforts in Giving Back & Community Engagement:
  • Community Champion – CMJ Awards
  • Partnership Excellence – CMJ Awards
  • Marketing Campaign / Collaboration of the Year – UK Jewellery Awards
For Innovation & the Customer Experience:
  • Digital Innovation of the Year – UK Jewellery Awards
  • Digital Innovator – CMJ Awards
  • Retail Design & Environment – CMJ Awards

Our 2025 Recognition

In 2025, our team was honoured with nominations for 11 awards. These nominations covered a wide range of achievements – from our commitment to excellent customer service to our efforts in giving back to the community – and were made possible by your incredible support.

For Our Commitment to Customer Service:
  • Retail Team of the Year (UKJA)
  • Unsung Hero of the Year
  • Team of the Year (NAJ)
  • Independent Watch Retailer of the Year
For Our Efforts in Giving Back & Community Engagement:
  • CSR Initiative of the Year
  • Collaboration/Partnership of the Year
  • Marketing / Social Media Campaign of the Year (Watch Heritage)
  • Campaign of the Year (Richmond Park Run)
For Our Industry Recognition:
  • 30 Under 30
  • Inspiring Independent Retailers of the Year (UK & Ireland)

Thank you for being part of our journey and helping us make a positive impact. We’re truly grateful to have you as a customer.