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Returns & Exchange

Returns & Exchanges

Extended Christmas Returns - Orders Placed From 4th November 2026:


Buying a gift for someone? We understand that you may have to change the product you thought was perfect. For orders placed from 4th Nov 2026, we have now extended our returns period to the 15th January 2027, for that extra peace of mind.

*For products in the original condition that have not been used, altered or damaged.

1.   Notify us
Please let us know so we can be ready to process your exchange / refund speedily.

Send us a message or use chat option on the website or ring us on: 01908 983500
2. Returns Address:
    WATCHO RETURNS 
    UNIT 2, FURTHO COURT
    TOWCESTER ROAD 
    OLD STRATFORD 
    MILTON KEYNES 
    MK19 6AN 
    UNITED KINGDOM 


Please use recorded delivery to insure the package contents.

Please include your order number and reason for exchange / return.
3. Hear from us
We aim to process your request within 2 working days of receiving the product. We will notify you once the exchange has been dispatched / refund processed.

Exclusions:

Following products are excluded:

  • Custom-made products
  • Seiko SLA051J1 watch
  • Earrings
  • Body jewellery
  • Pierced jewellery