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We understand that finding the perfect piece isn’t always easy. That’s why we offer a 30-day return window or a 45-day exchange period — giving you a little extra peace of mind.
We want your experience with us to feel simple and stress-free. If your item isn’t quite right, you’re welcome to return or exchange it within the timeframes, as long as it’s in its original condition and hasn’t been worn or damaged.
1. Notify us
Please let us know so we can be ready to process your exchange / refund speedily.
Send us a message or use chat option on the website or ring us on: 01908 983500
Send us a message or use chat option on the website or ring us on: 01908 983500
2. Returns Address:
WATCHO RETURNS
UNIT 2, FURTHO COURT
UNIT 2, FURTHO COURT
TOWCESTER ROAD
OLD STRATFORD
MILTON KEYNES
MK19 6AN
UNITED KINGDOM
Please use recorded delivery to insure the package contents.
Please include your order number and reason for exchange / return.
OLD STRATFORD
MILTON KEYNES
MK19 6AN
UNITED KINGDOM
Please use recorded delivery to insure the package contents.
Please include your order number and reason for exchange / return.
3. Hear from us
We aim to process your request within 2 working days of receiving the product. We will notify you once the exchange has been dispatched / refund processed.