Yes, absolutely. We partner with Cartier repairers who exclusively use genuine Cartier parts for all repairs and servicing. This ensures your timepiece maintains its authenticity, performance, and value.

Yes, all repairs and services carried out by our accredited technicians come with a comprehensive warranty, typically 12-24 months, covering the work performed and any parts replaced. Specific warranty details will be provided with your quote.

The duration of a repair varies depending on the complexity of the service required and the availability of specific parts. Simple services like battery replacements can be completed quickly, while a full overhaul may take several weeks. We will provide an estimated timeframe with your quote.

Our free postal service includes full insurance coverage up to £2,500 for your watch while it is in transit with Royal Mail. This ensures your valuable timepiece is protected from the moment it leaves your hands until it is safely returned to you.

No, our expert technicians will assess your watch and provide a detailed quote at no cost to you. Should you decide not to proceed with the recommended work, a nominal admin fee (£12.95 for postal) is charged only to cover the cost of secure, insured return shipping and handling.